As an online survey tool which combines internet technology, marketing theory and professional market research team for customer satisfaction research, KASP CS@SmartSurvey TM provides an effective, convenient, economic and tailor-made on-line survey solution for the manufacturers to identify the key to satisfy their target customers and to solve business issues.

Frequently Asked Questions :
•  The effectiveness of survey result is not remarkable.
•  We can neither improve business nor enlarge target consumers group, even if the survey result shows that there is high satisfaction.
•  Customers' satisfaction survey will take us too much time.
•  We can find an agency which can make customers' satisfaction survey well.
•  We can not afford it, because it costs us too much money.
•  ……

Business benefits :
•  Shorten callback time, rise answer rate, lower survey cost.
•  More approach target consumers, ensure survey quality.
•  Avoid collecting and keying data by the ripe on-line survey system.
•  Provide more professional service by experienced sales team.
•  Listen to your wants and needs, customize questionnaire and solves practiced business problems.
•  Reduce survey cost by on-line survey system.
•  Professional data mining helps us find out more meaningful result to improve business.
•  ……

Architecture:
•  Front-end: web browser
•  Middle-end: J2SE
•  Back-end: Microsoft SQL Server

Development Platform:
•  Java
•  Java scripts
•  Microsoft SQL Server & Analysis Services

Target Customer:
•  Sales and marketing Department

Implementation:
•  About 1 week