As a communication platform, KASP E-Communication improves the communication efficiency between field sales and sales management by OA (Office Automation) and sales forum, through which we can build a quick-response organization.

Frequently Asked Questions:
•  Our field sales always complain that they can't get information in time?
•  We need original record for the process optimization?
•  Multi-function team can't work efficiently because of leaking smooth communication?
•  We can't get promotion feedback?
•  Top managers want to exchange points on open mind?
•  We don't know which is bottleneck in the sales process?
•  We have no reference information when we want to optimize the process?
•  Field sales spend too much time on paper work?
•  Our phone bill increases more than volume?
•  ……

Workflow Management:
•  Flexibility
Processes are created by using a graphical definition tool, using the interface API or means of a XPDL file definition. A process is defined as a set of activities and an associated execution model. The enactment engine takes care of scheduling the activities according to the defined execution model. The API provides full control over the execution of the process. It also supports dynamic modification of an existing process.
•  Efficiency
A process is a set of activities which share a common execution model. Relationships between activities are defined by the nature of transitions between them. Transition conditions can be defined, as well as the processing of events such as the occurrence of a deadline. Activities can be allocated to users according to the role they are allowed to have. Users have the initiative to control their activities.

Business benefits:
•  Improve the efficiency of team work; a team shares a common view of the current tasks; each individual can have real-time awareness about what is going on.
•  Reduce costs and risks by automating person-to-person and system-to-system processes. Processes can span over organizations and geographical locations.
•  Handle efficiently unexpected situations; allow you to securely and dynamically modify the definition of a running process in order to take into account events which were not planned.
•  Flexible data management and flexible workflow execution are possible by activity anticipation model. All users have the initiative to control their activities.
•  ……

Architecture:
•  Front-end: web browser
•  Middle-end: J2SE
•  Back-end: Microsoft SQL Server

Development Platform:
•  Java
•  Java scripts
•  Microsoft SQL Server & Analysis Services

Target Customer:
•  FMCG and other manufactories sales team.

Implementation:
•  About 1 week